Buying a puppy
Reservation, handover and payment: how it works with us
6 min · last updated 12/09/2026
We do not sell puppies through a shopping cart. Every placement follows the same documented process — so you always know what happens next.
Reserving rather than buying
Using the "Reserve" or "Adopt / Inquiry" button you send a non-binding enquiry — no payment obligation arises.
After the conversation and the meeting you receive the reservation agreement. Only your signature and the deposit by SEPA transfer make the reservation binding.
The two handover routes
The standard case is personal collection at the Lindenhof: two to three hours, handover of all original documents and a detailed briefing.
If travelling is impossible, we hand over exclusively to a certified pet transporter with a temperature-controlled individual compartment and an attendant. Postal shipping, air freight and handovers en route are excluded without exception.
Payment exclusively by bank transfer
Deposit of 20 percent after signing, balance at the latest three working days before handover or, by arrangement, in cash against a receipt at collection.
We accept no credit cards, no friends-and-family payment services, no voucher codes and no cryptocurrencies. Anyone offering that in our name is acting fraudulently.
Frequently asked questions
Does reserving cost anything?
The enquiry is free and non-binding. Only the signed reservation agreement triggers the deposit of 20 percent of the agreed price.
What does animal transport cost?
That depends on distance and transporter. We obtain a quote and pass it on at cost price — without a mark-up.