Buying a puppy
Reservation, handover and payment: how it works with us
6 min · last updated 12/09/2026
We do not sell puppies through a shopping cart. Every placement follows the same documented process — so you always know what happens next.
Reserving rather than buying
Using the "Reserve" or "Adopt / Inquiry" button you send a non-binding enquiry — no payment obligation arises.
After the conversation and the meeting you receive the reservation agreement. Only your signature and the deposit by SEPA transfer make the reservation binding.
The two handover routes
Personal collection at the Lindenhof is preferred. The appointment, handover arrangements and available original documents are discussed beforehand.
Professional animal transport is considered only after individual confirmation and checks of the transporter, permits and travel conditions. An enquiry does not confirm transport. Postal shipping and ordinary freight are excluded.
Payment exclusively by bank transfer
Payment is exclusively by SEPA bank transfer. A deposit follows an approved reservation; its amount and when the balance is due before or at personal handover are agreed in writing.
We accept no credit cards, no friends-and-family payment services, no voucher codes and no cryptocurrencies. Anyone offering that in our name is acting fraudulently.
Frequently asked questions
Does reserving cost anything?
The enquiry is free and non-binding. Only the signed reservation agreement triggers the deposit of 20 percent of the agreed price.
What does animal transport cost?
That depends on distance and transporter. We obtain a quote and pass it on at cost price — without a mark-up.