Buying process

From enquiry to meeting

  1. 01

    Non-binding enquiry

    Send your contact details, preferred breed and questions. No payment is needed.

  2. 02

    Personal meeting

    Discuss availability, origin, needs and the puppy’s documents together.

  3. 03

    Clarify purchase terms

    Total price, agreements, deposit and handover conditions must be understood before committing.

  4. 04

    Written reservation

    A reservation only exists when expressly agreed. Your initial enquiry is not a reservation.

  5. 05

    Payment and handover

    Payment is exclusively by SEPA bank transfer. The handover date depends on the agreement and veterinary suitability.

Handover & delivery

Exactly two ways home

Recommended

Personal collection at our home, Lindenhof

The standard case and our express wish: you come to us, meet the littermates and the dam, and take your puppy home yourself.

  • Agree location, date and duration personally in advance
  • Check the available individual original documents at handover
  • Detailed briefing on feeding, rest periods, house-training and veterinary appointments
  • Prepare a travel crate, blanket and the agreed essentials

Exception

Professional animal transport by a certified pet transporter

If you do not collect your puppy in person, a certified pet transporter delivers the puppy straight to your home — free of charge. Transport is considered only after individual confirmation and checking the necessary documents.

  • Free home delivery by a certified pet transporter
  • Check transporter, authorisation, insurance and applicable requirements in advance
  • Confirm age, health and travel documents in writing
  • A date in a puppy profile alone is not transfer clearance

No shipping, no freight, no handover en route

A puppy of ours never travels as a parcel, as air or rail freight, in a luggage hold or via private ride-sharing. Handovers at motorway services, car parks or airport counters are excluded without exception. There are exactly two routes: you collect your puppy in person, or a certified pet transporter brings it.

Adoption & payment

Reservation, contracts and payment

We work without a shopping cart, without instant purchase and without card payment. Every placement runs through written contracts and a SEPA bank transfer.

  1. 1 · Enquiry and meeting

    You send a non-binding enquiry. After the conversation and the personal meeting we decide together whether a puppy suits you.

  2. 2 · Reservation agreement

    Once approved, you receive a written reservation agreement naming the puppy, date of birth, handover date, total price and deposit.

  3. 3 · Deposit by SEPA transfer

    The deposit amount is specified in the written agreement and is paid exclusively by SEPA bank transfer to the account named in the agreement. The agreement specifies when the reservation becomes binding.

  4. 4 · Purchase and protection contract

    Before handover both sides sign the purchase and protection contract: the puppy, price, documented health status and agreed conditions are set out in it.

  5. 5 · Final balance

    The remaining balance is paid exclusively by SEPA bank transfer at the time agreed in writing.

  • Payment route: SEPA bank transfer only, to the German account named in the contract
  • No credit card, no PayPal friends-and-family, no crypto, voucher or cash-transfer services
  • Clarify cancellation, refunds and included services in writing before committing
  • List individual documents and included services in the agreement